- Business Advocacy
Denny's 24-hour service for indoor dining has returned and with new items on the menu to welcome back diners. Started in 1953 in Downey as Danny's Donuts, it served mainly coffee and donuts, expanded its menu with all American favorite dishes, and now has more than 1,700 franchised locations nationally and internationally. Denny's opened in Alhambra in 1998, and went under new management and renovation in 2016.
Denny's has been the place diners go for 24-hour dine-in service in the area. When the COVID pandemic hit in 2020, Denny's had temporarily changed its 24-hour dine-in and time of operation to delivery, takeout, and pickup only services. "We tried to find a way to get our food to customers by offering curbside pickups and third-party delivery services,” said Ramis Urribarri, district manager of Seaside Denny's franchise. “When we were given the opportunity to accommodate outdoor patio dining, we quickly purchased patio tables, chairs, and umbrellas. Adjusting to what the business needs were was a challenge. Sales were low and slow, and we had to adjust to what worked and did not work.”
Procedures and standards on health and safety at Denny's have been essential to their service to keep customers and staff safe. They have added a sanitation specialist team to their staffing to keep the dining area and facility clean at all times. “All of our team, and even our upper management, came together to keep services going,” said Maddie Lawrence, marketing coordinator. “We are grateful for Michael Yates and Garren Grieve, who have supported and been involved in keeping Denny’s coordinated and operating.”
This traditional all-American diner has added more delicious innovative dishes to the menu, such as the Big Dipper Melt, eggs benedicts-inspired Denny’s Bennys, and the Super Slam. Special menu items available at the Alhambra Denny’s location are L.A. favorites like the chicken fajita bowl and the chorizo burrito. Customers can still enjoy their classic favorites, such as the Build Your Own Grand Slam, Sizzlin’ Skillet, classic dinners, burgers, and signature slams. Dietary restrictions and gluten free options are available upon request.
For customers who want to enjoy the weather, the outdoor patio dining is available at varied hours. Orders for pickup or delivery are quick, convenient, and easy online at Denny’s on Demand via Denny’s app or the web. Social media, such as Facebook, can also be used for online ordering by clicking the link on posts. Customers can take advantage of special offers and promotions by signing up for the Denny’s Rewards program. Memberships are free and easy to sign up for online.
The Rewards program offers members benefits such as exclusive offers, discounts, birthday treats, latest news, and updates. “Social media advertisement and our Denny’s on Demand have helped during the pandemic,” Ms. Lawrence said. “Our publications were able to let customers know that we are still open and serving their favorite dishes. Online orders are direct at Denny’s on Demand and do not go through a third-party ordering system, which makes it more convenient and easier for our staff and customers.”
Plan an event, meeting, or special gathering as banquet rooms and private rooms will soon be available for reservations. Denny’s is now hiring and looking for individuals to join their team. To get information on job applications, menu, rewards program, Denny’s on Demand online ordering, and other services, visit their website at www.dennys.com. Keep up to date on their social media on Facebook @dennysalhambrawmainst and Instagram @dennysdiner, and watch videos on YouTube and subscribe to Denny’s.